I’m an experienced IT and software training professional with over 30 years of advanced Microsoft Office expertise.

Training delivered with clarity, relevance, and real impact. Philippa ran a tailored training session that covered both the strategic uses and practical mechanics of CoPilot and Claude. She began by mapping common workplace scenarios to the right AI features, then moved into live demonstrations that showed how to draft, edit, and automate tasks safely and efficiently. Throughout the session she: Made complex concepts accessible by using plain language and relatable examples. Focused on hands-on practice so I could try features in real time and see immediate results. Shared productivity shortcuts and governance tips that helped me use AI responsibly. After the training I was able to integrate CoPilot and Claude into daily workflows, speeding up document creation, improving research quality, and automating repetitive tasks. Philippa’s combination of technical expertise, practical examples, and supportive teaching style makes her an excellent choice for anyone serious about