I could teach and support all ages and grades

MASTER OF BUSINESS ADMINISTRATION | UNIVERSITY OF PHOENIX BACHELOR OF SCIENCE | UNIVERSITY OF NORTHERN IOWA Skills & Abilities · Proficient training and teaching abilities · Excellent questioning and analytical skills · Efficient project management skills · Experience in scientific equipment and method validation · Exceptional skills in oral and written communication · Computer literate (Microsoft Office, Power Point, Outlook, Windows and Mac OS) · Fully Bilingual (English/Spanish) Experience TECHNICAL SUPPORT SPECIALIST II | TA INSTRUMENTS | JAN 2019 – CURRENT · Direct project management efforts on new products launch · Direct product management support after product launch · Lead the company’s worldwide product service team · Direct field engineers and customer support in all aspects of their product needs · Drive initial product development and servicing · Create and conduct global instructional training on standards and procedures INSTRUMENT SERVICE ENGINEER II | PALL CORPORATION | MAY 2012 – DEC 2018 · Marketing and promoting consumable products for GeneDisc® Cycler · Direct customer support in all aspects of their instrumentation needs · Drive initial instrument development and servicing efforts in the North America · Conduct global instructional training for Pall Corporation associates on the GeneDisc® Cycler · Prepare and plan training materials for consistent product presentation and servicing SCIENTIST, TECHNICAL SERVICE GROUP | PALL BIOPHARM EAST | OCT 2009 – MAY 2012 · Administrated testing and assisted in the planning and development of custom filtration systems to suit customer’s specific needs · Performed in-depth investigations, documentation and preparation of technical reports regarding complaints and product occurrence reports in conjunction with the QA/QC department · Scientific/technical support for both Pall Biopharm East sales and customers BIOTECHNOLOGY SPECIALIST | INSECO, INC., PUERTO NUEVO, PR | DEC 2004 – JAN 2009 · Conducted testing and assist in the planning and development of custom systems for specific needs · Conducted seminars and trainings for customers and the company’s personnel · Provided support for both Pall and INSECO, INC sales · Start up of INSECO, INC scientific laboratory and prepared and implemented procedures to make the company and th