I am eager to contribute my excellent communication skills and dedication, with the goal of ensuring that every student enjoys and

Mihails Saluns Leytonstone, London | |- Motivated and seeking a tutor position, eager to utilise strong communication skills and attention to detail in an educational setting. Accurate and effective at managing lessons, maintaining a positive and encouraging attitude, with a proven ability to remain calm and resourceful under pressure in fast-paced learning environments. Aiming to join a team dedicated to providing highquality education and support to students. Committed to making a meaningful impact by fostering clear communication, adapting teaching methods to individual needs, and enhancing students' academic achievement. Work Experience Leytonstone Library Staff | Jun 2023 – Dec 2023 • Assisted the visitors, achieving a 20% reduction in customer complaints. • Addressed customer enquiries effectively, maintaining a 100% satisfaction rate. • Coordinated the daily requirements of at least 20 clients, recommending suitable resources and services. • Collaborated within a team to enhance operational efficiencies throughout the library. • Handled customer questions with clear and quick responses making sure we fixed all problems to make customers happy. Kept a perfect 100% satisfaction score by always going above and beyond service expectations and checking back on solved issues to make sure customers were still pleased. Skills • Customer Support Experience • Effective time management • Attention to details • Computer Proficiency • Analytical skills • Solid math and critical thinking skills. • Languages: English (Fluent), Russian (Native) Education • A Level (A*AA) 2024 | Mathematics, Further Mathematics, Computer Science Norlington School and 6th Form • GCSE 2022 Norlington School and 6th Form