Travel & Tourism - over 20 years experience

Hello, I'm Nina, and I bring over 20 years of professional experience in the Travel, Tourism and Travel Insurance industries to every lesson. Throughout my career, I have managed multiple retail travel agency branches before leading travel insurance operations teams. I have trained, coached and mentored colleagues at every level—from apprentices and new starters to experienced professionals—helping them develop the knowledge and skills needed to succeed in the industry. My experience includes: Travel & Tourism Customer service excellence Sales techniques Complaint handling Compliance Team leadership Business operations Training and coaching I believe the best way to learn is by understanding how theory applies in the real world. That's why I use practical examples from my own career to explain key concepts and bring the subject to life. I can support learners studying: GCSE Travel & Tourism BTEC Travel & Tourism City & Guilds Apprenticeships Hospitality and Tourism courses Coursework and assignment support Exam preparation Whether you're aiming to improve your grades, complete coursework, prepare for exams or begin a career in the travel industry, I will tailor each lesson to your individual goals and learning style. I am patient, supportive and approachable, creating a relaxed learning environment where learners feel comfortable asking questions and developing their confidence. Lessons are available online, making it easy to fit tutoring around your studies or work commitments. If you're looking for a tutor with extensive industry experience who can combine academic support with genuine insight into how the travel and tourism industry operates, I'd be delighted to help you achieve your goals.